Shipping & Delivery

SHIPPING POLICY

Desdental.com is committed to excellence, and the full satisfaction of our customers. desdental.com
proudly offers shipping services. Be assured we are doing everything in our power to get your order
to you as soon as possible. Please consider any holidays that might impact delivery times.
desdental.com also offers same day dispatch.

1. SHIPPING

All orders for our products are processed and shipped out in 4-10 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
will be a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.

4. LOST/STOLEN PACKAGES

Desdental.com is not responsible for lost or stolen packages. If your tracking information states that
your package was delivered to your address and you have not received it, please report to the local
authorities.

5. RETURN REQUEST DAYS

Desdental.com allows you to return its item (s) within a period of 7 days. Kindly be advised that the
item (s) should be returned unopened and unused.

6. OUT-OF-STOCK ITEM PROCESS

Wait for all items to be in stock before dispatching.

7. IMPORT DUTY AND TAXES

When it comes to taxes as well as import duties. You have the option of pre-paying whereby Desdental.com will include the amount in
the price of the order.

8. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.

9. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts:

  • Email: info@desdental.com
  • Phone: +1 410-257-2323

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